Correction Letter from MC2 Forthcoming regarding Third Year of Electricity Aggregation

April 9, 2014 03:21 PM

 

It has been brought to the City’s attention that there was an issue with the price notification letters sent out last Thursday to area residents from MC2 on behalf of the North Shore Electricity Aggregation Consortium (NSEAC).  According to MC2, in all cases, the letter contained the correct pricing information and terms on the front page. However, the mail house inadvertently used the incorrect second page. The following are the two examples of the error that was noticed:
         “Non-Green” letter contained the second page of a “Green” letter.   As such, the second page includes the paragraph relating to the old green price and new green price.
         “Green” letter contained the second page of a “Non-Green letter. As such, the second page includes the paragraph about opting into green.
A “corrected” letter will be sent out to the residents and is currently available on the City’s website at www.parkridge.us; Utilities; MC2.   The MC2 Call Center is informed and ready to help any residents. Please call MC2 at 888-808-7731.
 


 
 
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