Park Ridge Police Ask Citizens To Rate Their Encounters
Individuals who have encounters with Park Ridge police officers are now able to rate how they felt the interactions went as part of the Illinois Police-Community Interaction Survey (IL-PCIS) program administered by the University of Illinois at Chicago.
Beginning October 15, the Park Ridge Police Department began offering many of the individuals with whom they come into contact an opportunity to participate in a survey designed to collect information which will help improve police procedures and approaches in not only the Park Ridge Police Department, but also the state and nation.
The goal of the IL-PCIS, administered through UIC's Center for Research in Law and Justice, is to collect data which will help establish new benchmarks for excellence in policing and, thus, help to improve the quality of police services delivered to the community. The Park Ridge Police Departmentis one of about two dozen Illinois communities participating in this innovative, statewide program. Based on a pilot program that is part of the National Police Research Platform administered by UIC researchers, participating departments will be able to use the survey data to monitor their performance and improve their training programs.
"We are very excited to have the opportunity to participate in this project," said Police Chief Frank Kaminski. "Knowing how the public perceives their experiences with our officers is invaluable to having a better understanding of what we do well and what we need to improve."
Participating in the survey will be simple. As police reports are filed, a letter will be sent to community members asking them to take a survey either by telephone or online. The letters will include a special code needed to participate in the survey and ensure that only one survey is completed for each encounter.
According to Chief Kaminski, no one asked to participate in the survey should fear that the information could be used in other ways. None of the survey information will be collected by the Park Ridge Police Departmentsince all survey responses will be managed by the UIC researchers. The results provided to the department will not include any information identifying the individual responding to the survey or the officer involved in the contact.
Police encounters that involve traffic accidents and stops, as well as most non-violent crimes, will be part of survey. However, encounters that result from domestic violence or sexual assault or involve juveniles will not be surveyed.
"This effort is not about individual officers or specific community members," Chief Kaminski said. "It is about gaining a broader understanding of what is happening on our streets so we can create training programs and approaches which will help us improve the services we provide the community."
For more information on Park Ridge Police Department’s role in the survey project, contact Deputy Chief Lou Jogmen.