Public Works Administrative Offices
7:30 am - 5 pm, Monday through Friday
Public Works Service Center
400 Busse Highway
7 am - 3 pm, Monday through Friday (New Hours effective May 1, 2013)
The Public Works Department provides services including traffic control, street lighting, snow removal, public ways maintenance, sewer and storm drainage, water supply and distribution, and solid waste collection and disposal. Public Works is responsible for equipment and maintenance and all engineering services, including the preparation of construction plans and on-site supervision of all public construction projects. Public Works is also responsible for forestry and grounds maintenance. The Public Works Department is managed by Director Wayne Zingsheim
Sidewalk Replacement Programs
Mandatory sidewalk program: Sidewalk squares which are determined to be hazardous must be replaced, with the City sharing the cost. Voluntary sidewalk program: Homeowner elects to replace sidewalk squares.
Street Rehabilitation Program
Each year the City rates the condition of our streets and selects approximately 5 miles of road for improvements. Improvements include: the removal and replacement of existing surface, removal and replacement of curbs and gutters, and the addition of drainage structures to improve the existing drainage conditions. Portions of driveway aprons are also replaced if damaged due to curb and gutter removal. Entire aprons can be replaced at the homeowner's expense.
Sewer Lining Program
The City lines approximately one mile of sewer each year. The contractor places a thin coat of a strong poly-vinyl type material along the inside of the sewer. This adds many years of life to the sewer and avoids having to replace sections of sewer pipe.
Alley Paving/Reconstruction Program
Grading: The City grades alleys at least twice a year, in the spring and in the fall. (Grading of unpaved alleys includes the filling of holes and correction of minor drainage problems to facilitate access to garages and accommodate service vehicles.) Very little (if any) stone is added because the elevation of most alleys is already too high above the adjacent yards and garages.
Paving: When funds are available, the City participates in an alley paving program, providing all engineering services at no cost to the property owner and shares the cost of alley construction with the residents. Special Service Areas are established for each alley paving project to levy special taxes to pay for the remaining cost of paving the alley. To start the process, citizens must obtain an official petition furnished by the City. The petition must indicate that the majority of property owners abutting the alley favor the paving project by establishing a Special Service Area. Petitions are filed with the City, after which a separate ballot will be sent to all property owners to verify their support of the project.
The City contracts with a private tree company to provide various forestry services such as tree trimming, tree and stump removal, bolts and cable, and storm damage repair.
The City Forester responds to citizens’ requests involving various insect and disease problems affecting public trees.
There will be a share-the-cost parkway tree planting program for fiscal year 2013-2014. Please call the City Forester at 847-318-5231 for more information.
Grounds Maintenance Division
The Grounds Maintenance Division provides for the neat and attractively landscaped properties owned by the City. This includes providing general cleanup, landscape maintenance, rose bed care, and flower bed planting and maintenance. City maintained areas cover 35.7 acres in 56 locations, including the Uptown business district, the Park Ridge Public Library, City Hall, the South Park business district, the reservoir, the South Park pump station and railroad right-of-ways.
Grounds Maintenance Supervisor: 847-318-5316
Residential Waste, Recycling and Yard Waste Collection
The City provides residential waste and recycling services for residents living in single family and multi-unit dwellings through a private company. Garbage and recycling is paid for through the property tax. The City also provides for the collection of yard waste, grass and leaves for single and two-family dwellings, from April to December.
For more information on residential waste collection, click here.
For more information on recycling in Park Ridge, click here.
For more information on yard waste collection, click here.
The Sewer Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday - Friday.
Sewer Supervisor: 847-318-5326
After hours emergency contact: 847-318-5252
The Sewer Department repairs and maintains main sewers, flushes and root cuts main sewers on a routine basis, cleans inlets yearly, cleans catch basins every four years, repairs and replaces inlets and catches, and maintains main sewer manholes.
The City is responsible for the main sewers only. The sewer from the house up to and including the connections on to the main sewer is the homeowner's responsibility.
Street Maintenance Division
The Street Maintenance Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday – Friday.
Street Maintenance Supervisor: 847-318-5317
The Street Maintenance Division is responsible for street patching and paving, alley grading, crack filling, pothole patching, street sweeping, snow plowing and salting, repair of snow plow damage, sign maintenance, upkeep of parking meters, repair of some traffic lights, and maintenance of gas lights.
Snow plowing, street, water and sewer issues contact Brian Wiebe
Street Lighting/Traffic Signals
The City hires contractors for the maintenance of the streetlights in the commercial areas of the City. The remaining streetlights on wooden poles are leased from ComEd, who is responsible for their maintenance. To report any outages, call 847-318-5240.
The City contracts for traffic signal maintenance. The Illinois Department of Transportation maintains some traffic signal intersections. To report malfunctioning signals, call 847-318-5240. After hours, call the Police Department non-emergency number at 847-318-5252.
Vehicle Maintenance Division
The Vehicle Maintenance Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday – Friday.
Vehicle Maintenance Supervisor: 847-318-5243
The Vehicle Maintenance Division repairs and maintains all of the City's vehicles and equipment.
The Water Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday – Friday.
Water Supervisor: 847-318-5326
After hours emergency: 847-318-5252
The Water Department repairs water main breaks, handles service leaks, locates buffalo boxes, conducts water service tap inspections, and detects leaks on City water mains and services. The department also provides water meters for new houses, manages the 20-year meter change program, tests water meters, including 2" lines or larger, assists residents in the detection of leaks and responds to high bill complaints.
The Water Department also installs, repairs, and paints fire hydrants.
If there is a water leak on the homeowner's side of the water service, the homeowner is responsible for repairs from the buffalo box to the inside of the house, including the valve. The City is responsible for a leak from the buffalo box to the water main and the water meter itself. If there is a leak, the City will advise you what to do.
Water Bill Questions? Call 847-318-5223
Water Supply/Treatment Division
The City's Water Supply/Treatment Division is located on Elm Street.
The City has two water pumping stations with 15 million gallons of underground water storage, plus a one million gallon water tower. The City purchases all of our drinking water from the City of Chicago. The water we purchase has been treated, and the City rechlorinates the water before it is distributed to our customers. The City continually monitors and tests the drinking water for any possible contaminant and meets all the federal and state standards for drinking water. Once the water enters private property, the City has no jurisdiction.
Water may be discolored due to high usage, hydrant flushing or water main breaks. Bad taste or odors in the water might be caused by algae problems from water purchased from Chicago, warmer water in the summer, leaving a garden hose on at the house valve, water not running during vacations, or not changing the water filter per the manufacturer's recommendations, or after a long vacation.
The City of Park Ridge is required by law to provide the following annual water report and inform our customers on the quality of our drinking water. The City purchases all of its drinking water from the City of Chicago. For more information, Click here for the City's Water Quality Report
. If you have questions pertaining to this report, please call 847-318-5251.