As in years past, staff will undergo mandatory equipment and program training in an effort to meet, and work to surpass, expectations. The challenges of winter maintenance are a balancing act between the weather and road conditions, staffing levels, functionality of equipment, traffic, and the many other emergency activities completed by the Public Works. Some of these are completed simultaneously during a snow event.
Residents may call 847-318-6101 for a recorded message as to whether snow parking restrictions are in effect.
The following are frequently asked questions and answers during the winter maintenance season.
What is the contact telephone number for Public Works if I have a question or a concern?
During normal business hours: Monday – Friday, 7:00 a.m. – 3:00 p.m. call 847-318-5240.
Why is snow pushed into my driveway by the plows?
This is an unavoidable inconvenience. During periods of snow, plows will clear the roads moving from the ‘crown’ of the road (or middle of the road) toward the outside curb. Plowing activities will continue until all the snow has been removed from the road. During long snow events, this clearing may result in multiple plowing passes from the middle, all the way to the curb, and could result in large deposits along the road easement (or road edge) including driveway aprons.
Am I permitted to shovel or snow blow my driveway into the street?
No, residents or contractors who deposit snow on public right-of-way would be in violation of ordinance 14-1-3. This is unlawful and is a public nuisance. Any person violating the above ordinance provisions shall be fined not less than $50.00 and no more than $500.00.
When should I move my car off the street?
Parking restrictions are clearly marked on posted signs throughout the city. In addition to the restrictions outlined on the posted signs, parking restrictions go into effect as soon as 2 inches of snow has fallen, until 24 hours after the snow has stopped. Residents are strongly encouraged to move vehicles off the streets as soon as winter weather arrives, as the equipment often must pass between vehicles that are parked legally on the street. This creates a potential hazard for the winter maintenance equipment, and slows down the overall response of the winter maintenance program. Please watch the weather and move vehicles from the road when possible during winter weather.
What should I do if a plow damages my parkway?
Public Works repairs or restores damage to parkways in the spring, following the end of the winter season. Damage to the parkway should be reported as soon as it is identified. Public Works repairs or replaces mailboxes and mailbox support posts that have been damaged by a ‘direct strike’ from the plow or plow vehicle. The department does not complete repairs caused by snow thrown from the plow. When purchasing a mailbox, sturdiness should be a consideration so that it can resist the force, weight and weep of snow caused by plows. No repairs or replacements will be completed on mailboxes or mailbox support posts that have been improperly installed. If a mailbox is in an unsatisfactory condition now, once the winter season approaches, and snow removal services are in full force, the conditions may only worsen. Please make sure your mailbox is up to code with a sufficiently supported post prior to the fast approaching winter season.
Why won't the City plow my sidewalk or my driveway?
The costs of such a program would be very prohibitive. Residents are expected to remove snow from their own driveways and sidewalks adjacent to their property so that pedestrians are not forced to walk in the street.
Why did the plow back up in my driveway?
When providing clearing services for dead end streets, this is a necessary maneuver as the plow drivers must operate the trucks safely and efficiently throughout our community.
Is Public Works responsible for winter maintenance on every road in Park Ridge?
No. Park Ridge maintains all local roads and most state routes except for Dempster, Oakton, and Higgins. Problems on state routes should be reported directly to the Illinois Department of Transportation (IDOT).
Greenwood north of Oakton and Canfield are also maintained by other agencies (Niles and Chicago).
What should I do if it is my garbage day and plows are out clearing snow?
During winter maintenance activities, residents are strongly encouraged to place garbage and recycle cans back away from the curb, and inside the apron of the driveway so that blowing snow coming off the plow doesn’t knock the cans over. The closer the cans are placed to the curb, the greater the likelihood they will be knocked over during plowing operations.
Adopt a hydrant!
The city encourages residents to adopt a hydrant this winter by keeping the path around and to the hydrant clear of snow. The snow should be removed about three feet away from the hydrant in all directions, with a pathway cleared between the hydrant and the roadway, so your local firefighters can access them readily. Thank you for your help – the home you save, may be your own!