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Public Works

Public Works Administrative Offices
City Hall
Second Floor
8 am - 5 pm, Monday through Friday
Public Works Service Center
400 Busse Highway
7 am - 3 pm, Monday through Friday
The Public Works Department provides services including traffic control, street lighting, snow removal, public ways maintenance, sewer and storm drainage, water supply and distribution, and solid waste collection and disposal. Public Works is responsible for equipment and maintenance and all engineering services, including the preparation of construction plans and on-site supervision of all public construction projects. Public Works is also responsible for forestry and grounds maintenance. The Public Works Department is managed by Director Wayne Zingsheim.

Engineering Division

Sidewalk Replacement Programs
Mandatory sidewalk program: Sidewalk squares which are determined to be hazardous must be replaced, with the City sharing the cost. Voluntary sidewalk program: Homeowner elects to replace sidewalk squares.
Street Rehabilitation Program
Each year the City rates the condition of our streets and selects approximately 5 miles of road for improvements. Improvements include: the removal and replacement of existing surface, removal and replacement of curbs and gutters, and the addition of drainage structures to improve the existing drainage conditions. Portions of driveway aprons are also replaced if damaged due to curb and gutter removal. Entire aprons can be replaced at the homeowner's expense.
Sewer Lining Program
The City lines approximately one mile of sewer each year. The contractor places a thin coat of a strong poly-vinyl type material along the inside of the sewer. This adds many years of life to the sewer and avoids having to replace sections of sewer pipe.
Alley Paving/Reconstruction Program
Grading: The City grades alleys at least twice a year, in the spring and in the fall. (Grading of unpaved alleys includes the filling of holes and correction of minor drainage problems to facilitate access to garages and accommodate service vehicles.) Very little (if any) stone is added because the elevation of most alleys is already too high above the adjacent yards and garages.
For Traffic & Parking issues contact Sarah Mitchell

Forestry Division

The Forestry Division manages and maintains over 21,000 parkway and city-owned trees.  The City contracts with private tree care companies to provide various forestry services such as tree and stump removal, cyclical pruning of over 3,000 trees annually, pest and disease management, and storm damage repair.

Winter Pruning Map 20/21

Urban Forest Zone Map

Forestry staff responds to citizens’ requests involving various insect and disease problems affecting public trees.  To request an inspection of a parkway tree, please submit a request using the online Citizen Request Form here.
The Forestry Division strives to maintain and grow a healthy and sustainable urban forest according its Urban Forest Management Plan.  This plan highlights the benefits of the City's urban forest, analyzes and summarizes inventory data, and outlines a five-year maintenance plan for public trees.  You can access the City's parkway tree inventory here.
For information about private property tree removals and permits, tree planting, brush pick-up and parkway tree maintenance, please visit the Frequently Asked Questions page.  Please note:  If you would like to remove a tree on your property, all private property trees over 10" in diameter (measured 4.5' from the ground) are Protected Trees and require a tree removal permit.
Tree removal permits can now be submitted using the CSS Citizens Self-Service Online Portal.  Once the completed Tree Removal Permit Application Form is uploaded to the portal and submitted, you will be able to review the status of the permit application in real time.
Permit Applications & Replanting Requirements
Forestry Division: 847-318-5231

Grounds Maintenance Division

The Grounds Maintenance Division provides for the neat and attractively landscaped properties owned by the City. This includes providing general cleanup, landscape maintenance, rose bed care, and flower bed planting and maintenance. City maintained areas cover 35.7 acres in 56 locations, including the Uptown business district, the Park Ridge Public Library, City Hall, the South Park business district, the reservoir, the South Park pump station and railroad right-of-ways.
Grounds Maintenance Supervisor:  847-318-5316

Residential Waste, Recycling and Yard Waste Collection

The City provides residential waste and recycling services for residents living in single family and multi-unit dwellings through a private company. Garbage and recycling is paid for through the property tax. The City also provides for the collection of yard waste, grass and leaves for single and two-family dwellings, from April to December.

For more information on residential waste collection, click here.

For more information on recycling in Park Ridge, click here.

For more information on yard waste collection, click here.

Sewer Division

The Sewer Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday - Friday.
Sewer Supervisor: 847-318-5326
After hours emergency contact: 847-318-5252
The Sewer Department repairs and maintains main sewers, flushes and root cuts main sewers on a routine basis, cleans inlets yearly, cleans catch basins every four years, repairs and replaces inlets and catches, and maintains main sewer manholes.
The City is responsible for the main sewers only. The sewer from the house up to and including the connections on to the main sewer is the homeowner's responsibility.

Street Maintenance Division

The Street Maintenance Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday – Friday.
Street Maintenance Supervisor:  847-318-5317
The Street Maintenance Division is responsible for street patching and paving, alley grading, crack filling, pothole patching, street sweeping, snow plowing and salting, repair of snow plow damage, sign maintenance, upkeep of parking meters, repair of some traffic lights, and maintenance of gas lights.
Snow plowing, street, water and sewer issues contact Mark Miller

Street Lighting/Traffic Signals

The City hires contractors for the maintenance of the streetlights in the commercial areas of the City. The remaining streetlights on wooden poles are leased from ComEd, who is responsible for their maintenance. To report any outages, call 847-318-5240.
The City contracts for traffic signal maintenance. The Illinois Department of Transportation maintains some traffic signal intersections. To report malfunctioning signals, call 847-318-5240. After hours, call the Police Department non-emergency number at 847-318-5252.

Vehicle Maintenance Division

The Vehicle Maintenance Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday – Friday.
Vehicle Maintenance Supervisor:  847-318-5243
The Vehicle Maintenance Division repairs and maintains all of the City's vehicles and equipment.

Water Division

The Water Division is located at 400 Busse Highway. Hours are 7 am - 3 pm, Monday – Friday.
Water Supervisor: 847-318-5326
After hours emergency: 847-318-5252
The Water Department repairs water main breaks, handles service leaks, locates buffalo boxes, conducts water service tap inspections, and detects leaks on City water mains and services. The department also provides water meters for new houses, manages the 20-year meter change program, tests water meters, including 2" lines or larger, assists residents in the detection of leaks and responds to high bill complaints.
The Water Department also installs, repairs, and paints fire hydrants.
If there is a water leak on the homeowner's side of the water service, the homeowner is responsible for repairs from the buffalo box to the inside of the house, including the valve. The City is responsible for a leak from the buffalo box to the water main and the water meter itself. If there is a leak, the City will advise you what to do.
Water Bill Questions? Call 847-318-5223

Water Supply/Treatment Division

The City's Water Supply/Treatment Division is located on Elm Street.
The City has two water pumping stations with 15 million gallons of underground water storage, plus a one million gallon water tower. The City purchases all of our drinking water from the City of Chicago. The water we purchase has been treated, and the City rechlorinates the water before it is distributed to our customers. The City continually monitors and tests the drinking water for any possible contaminant and meets all the federal and state standards for drinking water. Once the water enters private property, the City has no jurisdiction.
Water may be discolored due to high usage, hydrant flushing or water main breaks. Bad taste or odors in the water might be caused by algae problems from water purchased from Chicago, warmer water in the summer, leaving a garden hose on at the house valve, water not running during vacations, or not changing the water filter per the manufacturer's recommendations, or after a long vacation.
The City of Park Ridge is required by law to provide the following annual water report and inform our customers on the quality of our drinking water.  The City purchases all of its drinking water from the City of Chicago.  For more information, Click here for the City's current Water Quality Report.  If you have questions pertaining to this report, please call 847-318-5251.
Cross Connection Control
Aqua Backflow has been hired to oversee the City's backflow program.  All test results must be submitted directly to them.  For more information, please contact Aqua Backflow at 866-777-2124.   Click here for the City's Cross Connection Control Notice.  Click here for information on Winterization of Cross Connection Controls.  Click here for information on lawn sprinklers.


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